Question 1

Do you sell new and used clothing?

Accepted Answer

Yes. We supply new retail, outlet and clearance clothing as well as professionally sorted used clothing, footwear, accessories and household textiles.

Question 2

What is the minimum order?

Accepted Answer

Minimums depend on the product and packing method. Some items start at a single bale, while others are offered by pallet, 20ft or 40ft container. Each quotation states the applicable minimum.

Question 3

Can I purchase a complete container?

Accepted Answer

Yes, 20ft and 40ft container loading can be quoted, subject to current availability and the products requested.

Question 4

What is the difference between Cream (A+), Grade A and Grade B?

Accepted Answer

Cream (A+) describes premium pieces in excellent condition, Grade A is clean and commercially attractive with minimal signs of use, and Grade B shows more visible use and suits price-sensitive markets.

Question 5

Can I select individual clothing categories?

Accepted Answer

In many cases yes. Category selection depends on what is currently sorted and available, and is confirmed in the offer.

Question 6

Are branded products authentic?

Accepted Answer

Branded lots are sourced through European retail, outlet, clearance and secondary-market channels, and authenticity verification is part of order preparation. We do not describe stock as authentic unless supplier documentation supports it.

Question 7

Are you an authorized Zara or H&M distributor?

Accepted Answer

No. We are an independent wholesaler and are not affiliated with, authorized by, or endorsed by any brand.

Question 8

Can you guarantee a specific brand percentage?

Accepted Answer

No percentage is guaranteed unless it is written into the quotation and pro forma invoice for your specific order.

Question 9

Can I receive photos and videos?

Accepted Answer

Photos or videos of prepared stock can usually be shared before loading, depending on the warehouse and the lot.

Question 10

Can I arrange an independent inspection?

Accepted Answer

Third-party inspection can be arranged where the warehouse and schedule allow. Inspection terms are agreed before loading.

Question 11

How many bales fit in a container?

Accepted Answer

We do not publish fixed capacities because bale density, product type and packing method change the result. Capacity is confirmed with each quotation.

Question 12

Do you ship worldwide?

Accepted Answer

We arrange transport to eligible destinations worldwide. Availability depends on product type, origin, destination rules and order size, so every destination is checked before shipment.

Question 13

Can you provide CIF prices?

Accepted Answer

EXW, FOB, CFR and CIF quotations can be prepared. DAP or DDP may be possible where legally and operationally available.

Question 14

Which payment methods are accepted?

Accepted Answer

Accepted payment methods are stated on the pro forma invoice for your order. Payment terms must be confirmed in writing before stock is reserved.

Question 15

What documents accompany the shipment?

Accepted Answer

Applicable commercial and shipping documents are provided according to the sale terms and the destination requirements.

Question 16

How long does order preparation take?

Accepted Answer

Preparation time depends on the products, quantity and packing requested. An indicative period is given in the quotation and confirmed after reservation.

Question 17

Can used clothing be imported into every country?

Accepted Answer

No. Several countries restrict or prohibit used textile imports. Buyers must confirm that the requested products can legally be imported before shipment.

Question 18

Can I visit the warehouse?

Accepted Answer

Warehouse visits may be possible by appointment, depending on the location holding your stock.

Question 19

What happens if the available stock changes?

Accepted Answer

Stock rotates continuously. If an item is no longer available we inform you and propose alternatives before any reservation is confirmed.

Question 20

How do I request the current price list?

Accepted Answer

Send your product list, required quality, quantity and destination port through the quote form, and our team will prepare current pricing.

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